If you wish to cancel the tour, you should first consider rescheduling the tour, which is offered for free, at the company’s discretion. The tour can be postponed until the end of the next calendar year.
If postponing is not an option, and you need to cancel the tour, these are our terms: at least 14 days before the tour start date, you are entitled to a 80% refund (we retain 20% to cover admin costs). If you cancel 13-7 days before the tour start date we will offer you a 50% refund. No refunds are issued for cancellations made less than 7 days prior to the tour date. No refunds will be given for cancelations made within 24 hours of a tour. All cancellations are to be discussed via email.
Yes. Reservations are required for guaranteed spots on all tours. They allow us to notify you of changes to the tour due to weather or anything that could disturb the tours.